How to Connect to Your Surf Wi-Fi Network

iOS Devices (iPhone & iPad)

1. Open the Settings app.

2. Tap Wi-Fi.

3. Wait for the list of networks to load.

4. Tap your eero™ network name.

5. Enter your Wi-Fi password.

6. Tap Join.

7. You’ll see a ✅ checkmark when successfully connected.

Tips:

• If you use iCloud Keychain, your password may autofill.

• If the network doesn’t show up, try toggling Wi-Fi off and back on.

Android Devices

Steps may vary slightly by device manufacturer, but the instructions below work for most Android models.

1. Open Settings.

2. Tap Network & internet or Connections.

3. Select Wi-Fi.

4. Choose your eero™ network from the list.

5. Enter your Wi-Fi password.

6. Tap Connect.

Tips:

• If the device doesn’t connect, try forgetting the network and reconnecting.

Windows Devices (Windows 10 & 11)

1. Click the Wi-Fi icon on the lower-right corner of your taskbar.

2. Select your eero™ network.

3. Click Connect.

4. Enter your Wi-Fi password.

5. Click Next.

6. When prompted, choose Yes to allow your PC to be discoverable on the network.

Tips:

• Select “Connect automatically” so your computer joins the network by default.

macOS Devices (MacBook, iMac)

1. Click the Wi-Fi icon in the top-right corner of your screen.

2. Select your eero™ network.

3. Enter your Wi-Fi password.

4. Click Join.

5. A ✅ checkmark confirms you’re connected.

Smart TVs & Streaming Devices

(Including Roku, Fire Stick, Apple TV)

While instructions vary by device, the typical process looks like this:

1. Go to your device’s Settings or Network Settings.

2. Choose Wi-Fi.

3. Select your eero™ network.

4. Enter your Wi-Fi password using the remote or on-screen keyboard.

5. Confirm the connection.

Need Help with Your eero System?

Check out our Guide to Managing Your eero Network for tips on setup, naming, and network security.